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IT Onboarding Pro Suite, Business

Zero-touch onboarding. Day-1 access without manual tickets

Aquera IT Onboarding Pro Suite Business connects your systems of record, HCM, ATS, and the Aquera Contingent Worker SoR, to Okta, Active Directory, and Entra ID. Six integrated modules turn every hire, transfer, and start date into accounts, tickets, access, and analytics-ready data, on Day 1, monitored end to end. Point-and-click, no code.

Trusted by 1,500+ Organizations Worldwide

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What It Delivers

From hire event to Day-1 productivity, automatically

6 modules
one platform: sourcing, contingent SoR, ITSM, app provisioning, data lake, AI bridge
Day 1
accounts, groups, and licenses provisioned before the hire walks in
No code
point-and-click configuration across every integration and workflow
The Gap

The IT onboarding gap costs productivity on Day 1

New-hire accounts arrive after start dates. Joiner, Mover, Leaver (JML) tickets are typed by hand when someone notices the HR event. Contractors get access from a ticket with no sponsor and no offboarding trigger. Onboarding data stays locked in the HCM. Contractor accounts average 47 days of orphaned access after an engagement ends (CISA).

Without an onboarding platform
Accounts arrive late. Scripted or manual sourcing means new hires wait days for access, productivity lost before day one.
Tickets aren't a lifecycle. An ITSM catalog request can onboard a contractor, but a ticket has no sponsor, no end date, and no offboarding trigger.
Visibility is scattered. JML events spread across HCM, ITSM, IdP, and application consoles, no unified log, no analytics.
With the Pro Suite, Business
Accounts arrive on Day 1. Records correlated and provisioned to AD, Entra ID, and Okta, future-dated, in the user's local time zone.
Contractors get a lifecycle. Every non-employee is sponsored, revalidated, and force-offboarded through the Contingent Worker SoR.
Visibility is unified. The Operations Center records every transaction in one unified log, analytics, fail safes, and exceptions.
Go Deeper

IT Onboarding Pro Suite, Business Solution Brief

Six modules, one platform, sourcing, contingent SoR, ITSM operations, app provisioning, data lake, and AI bridge, learn more now.

Download the datasheet
How It Works

From systems of record to accounts, tickets, and access

The Pro Suite Business edition automates the full onboarding chain: correlate and transform records, generate JML tickets, fulfill access requests, govern contractors, land data in your lake, and open everything to AI, all from one monitored platform.

1 SOURCE

Correlate records and provision Day-1 accounts

Identity Sourcing connects HCM, ATS, and the Contingent Worker SoR to Active Directory, Entra ID, and Okta, future-dated, in the user's local time zone.

  • AI & ML correlation. Each record matched to one directory account.
  • Unique usernames. Checked against AD, Okta, Entra ID, and databases.
  • Group membership rules. Automated by department and cost center.
2 GOVERN

Ticket every JML event and govern contractors

ITSM Operations raises tickets from SoR events and fulfills approved requests in the IdP. The Contingent Worker SoR sponsors, revalidates, and force-offboards every non-employee.

  • JML tickets. Generated from SoR events using your templates.
  • Access fulfillment. Approved requests provisioned directly in the IdP.
  • Contractor lifecycle. Sponsored, revalidated, and force-offboarded.
3 OPERATE

Provision apps, land data, and open AI access

Access Bundles provision 1,000+ applications with drift correction. The HR Data Lake lands onboarding data in your warehouse. The AI Bridge opens every module to your AI agents.

  • 1,000+ apps. Access Bundles push policy and correct drift.
  • HR Data Lake. Normalized, effective-dated schema in your warehouse.
  • Universal Agent Bridge. Governed MCP gateway, every module accessible.
What Makes It Different

The complete IT onboarding chain, one monitored platform, no code

Six Modules, One Platform

Sourcing, contingent worker SoR, ITSM operations, application provisioning, HR data lake, and AI bridge, all configured point-and-click and monitored by the Operations Center.

Every Contractor Governed

The Contingent Worker Identity SoR gives every non-employee a named sponsor, an end date, and a revalidation schedule, governance no ticket queue can provide.

AI-Ready from Day 1

The Universal Agent Bridge exposes every module to Claude, Copilot, ChatGPT, ServiceNow Now Assist, and custom agents through a governed MCP gateway.

Let's Talk

See IT Onboarding Pro Suite Business in Action

A 30-minute working session mapped to your HCM, ATS, and identity stack, scoped to the systems you actually run.

Request a Demo
The Shift

From manual onboarding to one automated platform

Manual & point tools
Aquera IT Onboarding Pro Suite, Business
Scripted or manual sourcing, accounts arrive after start dates, in the admin's time zone
Identity Sourcing. Records correlated, transformed, and synced to AD, Entra ID & Okta, future-dated, in the user's local time zone
JML tickets typed by hand when someone notices the HR event
ITSM Operations. Joiner/mover/leaver tickets generated from SoR events using your own templates, raised before day one
Approved catalog requests fulfilled by swivel-chair admins between ticket queue and directory
Access Fulfillment. Approved requests provisioned directly in Okta, Entra ID, or AD, no swivel-chair administration
ITSM tickets grant contractor access, no sponsor, end date, or offboarding trigger
Contingent Worker SoR. Sponsored, revalidated, and force-offboarded, governance no ticket queue can provide
Manual CSV exports keep onboarding data locked in the HCM
HR Data Lake. Onboarding data landed automatically in your warehouse, normalized, effective-dated, quality-tested
Logs scattered across HCM, ITSM, IdP, and application consoles, no unified visibility
Operations Center. Every transaction in one unified log, analytics, fail safes, exceptions, and savings tracking

Frequently asked questions

What is Aquera IT Onboarding Pro Suite Business? +

An integrated IT onboarding platform of six modules, Identity Sourcing, Contingent Worker Identity, ITSM Operations, Application Provisioning, HR Data Lake, and the Universal Agent Bridge, monitored end to end by the Aquera Operations Center. Configuration is point-and-click, with no code.

What problem does it solve? +

It removes the manual work and governance gaps in IT onboarding: new-hire accounts arriving after start dates, JML tickets typed by hand, contractors granted access with no lifecycle, onboarding HR data locked in the HCM, and identity events scattered across four consoles.

Which modules are included? +

Six modules: Identity Sourcing, Contingent Worker Identity, ITSM Operations, Application Provisioning, HR Data Lake, and the Universal Agent Bridge. Every module is monitored by the Aquera Operations Center.

How does the suite deliver Day-1-ready accounts? +

Through early onboarding from pre-hire records and future-dated scheduling: accounts, group memberships, and licenses can be provisioned a configurable number of days before the hire date, at a set time in the user's local time zone.

What is the Contingent Worker Identity module? +

A true system of record, governance layer, and automated lifecycle engine for contractors, consultants, temp staff, vendor users, seconded staff, and seasonal workers. Every contingent worker is created, validated, sponsored, revalidated, and offboarded through a governed, auditable workflow.

What does the ITSM Operations module do? +

It generates joiner/mover/leaver tickets from system-of-record change events using the customer's own templates, fulfills approved service catalog access requests directly in the IdP, and keeps ITSM organizational reference data in sync with HR reality.

What is the Application Provisioning module? +

Outbound provisioning from the directory into the application portfolio. Point-and-click Access Bundles define which users get which applications and groups; the provisioning engine pushes those decisions into more than 1,000 SCIM-native cloud applications.

What is the HR Data Lake module? +

An extract-and-land engine that pulls onboarding and workforce data from the HCM over its native APIs and lands it as an analytics-ready, normalized, effective-dated schema in a database or lakehouse the customer owns. It is read-only on the source.

What is the Universal Agent Bridge module? +

A secure MCP gateway that exposes every module of the suite, and the applications Aquera connects, to AI agents through one governed connection.

Which AI agents and platforms can connect? +

Frontier assistants such as Claude, ChatGPT, Gemini, Microsoft 365 Copilot, and Perplexity; enterprise application agents such as ServiceNow Now Assist and Salesforce Agentforce; agent builders such as Copilot Studio and Amazon Bedrock AgentCore; and custom agents.

How is the suite monitored? +

By the Aquera Operations Center, which records every transaction in one unified log and provides JML analytics, time-series dashboards, log-search forensics, cost savings tracking, transaction approval, fail safes, and exception management.

What are fail safes in the Operations Center? +

Create-limit, update-limit, and modification-percentage thresholds that screen every record change before it syncs, so a bad HCM load cannot rewrite thousands of directory records.

Does it require coding? +

No. Configuration is point-and-click across every module: integrations, ticket templates, transformation maps, access bundles, and monitoring rules are all configured without scripting or custom code.

How does Business compare to the other editions? +

Business is the foundation: six modules covering sourcing, contingent workers, ITSM operations, app provisioning, the HR data lake, and AI access. All editions share the same point-and-click configuration and are monitored by the Aquera Operations Center.